Job Opportunity: Forklift Parts Specialist

Position: Forklift Parts Specialist
Location: Hull
Employment Type: Part or Full-Time

About Us:
Barek Lift Trucks Ltd is a leading provider of material handling solutions, committed to delivering exceptional service and support to our customers. We are seeking a knowledgeable and dedicated Forklift Parts Specialist to join our team. If you have a passion for this industry, a keen eye for detail, and a commitment to customer satisfaction, we want to hear from you!

Key Responsibilities:

Parts Management: Accurately identify, source, and order forklift parts and accessories to meet customer needs.
Stock Control: Maintain and organise parts stocks, ensuring stock levels are sufficient and parts are properly cataloged.
Customer Service: Provide expert assistance to customers in person, over the phone, and via email, helping them identify and obtain the correct parts for their equipment.
Engineering Support: Assist the Engineering team by providing detailed information on parts availability, pricing, and lead times.
Technical Expertise: Stay up-to-date with the latest forklift models and parts, offering informed recommendations and troubleshooting assistance.
Order Processing: Manage and process orders with multiple manufacturers, ensuring timely delivery and customer satisfaction.
Supplier Relations: Establish and maintain strong relationships with parts suppliers to negotiate pricing, delivery times, and availability.

Qualifications:

Experience: Experience working in a parts department, preferably in the forklift or material handling industry.
Technical Knowledge: Strong understanding of forklift components, parts catalogs, and stock management systems.
Customer Service Skills: Excellent communication and interpersonal skills with a focus on providing outstanding customer service.
Attention to Detail: Strong organisational skills and attention to detail in managing parts and orders.
Computer Proficiency: Experience with inventory management software and basic office applications (e.g., Microsoft Office).
Problem-Solving: Ability to troubleshoot and resolve customer issues efficiently.

Why Join Us?

Competitive Salary: We offer a competitive salary based on experience and qualifications.
Benefits Package: Comprehensive benefits, including company bonus scheme, fully expensed vehicle and paid sick leave.
Professional Development: Opportunities for training and advancement within the company.
Supportive Work Environment: Join a team that values collaboration, respect, and excellence.

How to Apply:

If you are passionate about forklifts and have the expertise to help keep them running smoothly, we’d love to hear from you! Please submit your CV and a cover letter outlining your experience and why you’d be a great fit for the Forklift Parts Specialist position to nleek@barek.co.uk